News
22-12-2011 · My Money Steps - Innovation Online
My Money Steps is a major, new and highly secure website where consumers in debt can gain access to personalised advice, information and the practical support that they need to help manage their debts and to take control of their finances.
Unique in the marketplace, the system utilises many hundreds of rules and calculations to deliver personalised advice to its users; indeed to a level of accuracy and detail only previously available over the telephone. In fact, this is where the idea arose - Money Advice Trust implement the highly regard National Debtline service and it is believed that many of the people that currently may consider using the phone might be just as comfortable with handling their debt situation online and in confidence.
Here's what the customers had to say about our work on this 12-month project:
“I have worked with SpiraHellic on two projects over the last year, My Money Steps and Horizons. During both projects they have demonstrated a good project management approach, setting clear milestones and dates for project deliverables. They manage their own resources well to deliver against timelines and are often ahead of time on items. They also proactively manage other deliverables through emails and phone calls. They are flexible in their approach and clear where additional requirements come to light about impacts on timelines and costs. I have genuinely felt on both projects that SpiraHellic have been a very committed partner in the project rather than a supplier of it.”
Andrea Hughes, Senior Community Manager | Barclaycard | Corporate Affairs
“This is just a short note to say that to date I have been very happy with the support received from Spira with the My Money Steps online debt advice tool project. There have been a number of additional add-ons that have been requested in additional to the main project ‘often at short notice’ by the project team which have been dealt with quickly and efficiently, for example the microsite and video storyboard are two examples of this. I have always been able to get in touch with the project team via the main office number. There have been no issues with deadlines with work always completed on time and to a high standard.”
Louisa Parker, Head of Research and Policy,Money Advice Trust
Over the last year or so, Spira have added a number of sophisticated enhancements to the system including full auditing capability of all rules / calculations and integrated Budget Summaries that can linked directly to credit-card companies to manage creditor negotiations.
Please see: mymoneysteps.com and our media and professional micro site...
« Back to newsmenu
